FAQ
I think I'm interested in starting therapy. What's the first step?
You've been searching for a counselor and trying to decide who is the right fit. Call me at 203-651-9255, email me at jbyerstherapy@gmail.com, or fill out the "Contact me" page with a good time to reach you. We'll talk about why you're interested in therapy, what you're hoping to achieve and whether or not I'd be the best therapist for you. Therapists have different strengths and styles, and for you to have the best experience, you need the right guide. If that's me, we can schedule an appointment and go over details such as availability and insurance. If I'm not the right fit, I can make suggestions about where you might find someone who can help you.
Are you seeing clients in-person or online?
I am currently offering both in-person, and telehealth (online) sessions.
What can I expect at the first session?
Before your first appointment I'll send you some paperwork to complete including a brief history form to fill out. The goal is for me to get some background, while allowing us to focus in the session on what's going on now that led you to seek treatment. We'll talk about things that are contributing to the issue, and also things that you've tried to improve your situation. Sessions are usually 45-55 minutes.
Will my insurance cover therapy?
When we schedule your first appointment I'll ask for some insurance information to verify your benefits. Prior to your first session I'll email you to verify your coverage and let you know what your responsibility will be.
What insurances do you accept?
I accept the following insurances: Aetna, Anthem, Blue Cross/Blue Shield, Cigna, Connecticare, Husky, Medicaid, Medicare, Optum, Oxford, Tricare, and United.
What forms of payment do you accept?
I accept cash, check, credit card, HSA cards, and FSA cards. Payment is expected at time of service.
I'm looking for referral letters for gender affirmation surgery. Do you provide those?
I am happy to do evaluations for surgical referrals according to WPATH guidelines. Please contact me to schedule an evaluation and we can discuss the process.